Previously learning was seen as something you do in a classroom and force fed from above. However, this ‘push’ of learning is starting to change. Pull learning, where employees want access to knowledge on the spot, is starting to become the norm, if not expected. The new generation of learners are using laptops, mobile phones and tablets powered by the vast amount of information available on the internet.
So how do companies take advantage of this change in habits? First of all, they need to have an understanding of the tools that are available to them. Learning Portals are becoming ever more popular; these are effectively websites with a login allowing their employees to access information directed to their needs.
These portals can be made using responsive design, meaning that the web page they are looking at will automatically change to display on a mobile device. The layout will be more dynamic, the images will decrease in size and blocks of text can turn into bullet points meaning no more zooming into the site and waiting for large images to load to read the information you want.
The information on the portals can be a mixture of bite-sized information, step by step guides or even pod-cast style videos and sound clips. By tagging each of these content areas with appropriate words, the portals search engine is able to quickly find the information you want, when you need it and on the device you are using at that time.
If you want to know more about the technologies and ideas mentioned in this post, please feel free to comment or contact me.
This article was published in the July/August issue of the Motor Industry Magazine.